my expectations were higher than recieved
Other than being a middle man my broker did nothing for me. Sent me a dirty boat, lied about what was working and what was included. He did not do what he told me he was going to do. The day my boat was shipping he promised he would be there to help get boat ready and loaded come to find out he was on vacation and sent his dad to load boat. My shopper also had to go above and beyond to strap cover and prep for the trip. I would much rather deal with a private seller!
Date of experience: July 31, 2014
Reply from popsells.com
Michael,
I am truly sorry to hear of your experience. I know it is not our policy to have our people's relatives do their job. I have forwarded your concerns to our President, as I know he would want to find out what happened. I do appreciate you finding your Monterey through us, and I hope that it turned out to be the right boat for you. I also am thankful you shared your experience, so we can use it as an opportunity to improve.